1. DO YOU HAVE A LOCATION IN DUBAI FOR SHOPPING?
YES! We will be opening Summer 2024!
2. DO I NEED TO HAVE AN ACCOUNT TO ORDER?
No, you can also place an order as a guest. However, there are some perks if you have an account with us: Quick and simple checkout process. Easily view your order status and order history. Receive updates detailing our new releases and special promotions and future discounts.
3. WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept all major credit and debit cards (VISA, Mastercard, Discover, AMEX, Diners) Also Tabby, Apple Pay, Google Pay, Shop Pay at cryptocurrency.
4. HOW SECURE IS MY ONLINE ORDER?
When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.
5. ARE THERE ANY EXCHANGE RATES?
All of our transactions are based in AED. If your credit card is based in another currency, your order total will be calculated in accordance with the daily exchange rate of the date your card issuer processes the transaction.
6. CAN I CHANGE MY SHIPPING ADDRESS AFTER PLACING AN ORDER?
Please be advised that your shipping address cannot be revised after the order has been processed or shipped. Please email us immediately if you make an error, and we will do the best we can to change before processing.
7. HOW LONG DOES SHIPPING TAKE & HOW CAN I TRACK MY PACKAGE?
The delivery time is based on the shipping option that you have chosen and country of destination. Once the order has been shipped, we will email your tracking number and tracking website. We are not responsible for delays caused by the customs department in your country.